Introduction & Scope
At Veltrix AI Solutions, we prioritize the confidentiality and security of our users' data. This Privacy Policy describes how we collect, use, and protect your personal information when you use our SaaS platform, including our geo-grid heatmaps, local SEO tools, and GBP management services. By accessing Veltrix, you agree to the practices outlined in this policy.
Information We Collect
We collect information necessary to provide an elite local SEO experience: • Account Data: Name, email address, and billing information for subscription management. • Business Data: Information related to your Google Business Profiles (GBP) and local listings. • Usage Data: Information on how you interact with our heatmaps, audits, and automated reports. • Device Data: IP addresses, browser types, and operating system identifiers to ensure security and optimize performance.
How We Use Data
Your data is used to empower your local search presence: • Performance Optimization: Delivering accurate SEO metrics and geogrid visualizations. • Communication: Providing account updates, renewal notices, and critical security alerts. • Product Improvement: Utilizing anonymized usage patterns to refine our AI-driven reporting engine. • Compliance: Fulfilling our legal obligations and protecting against fraudulent activity.
Cookies & Tracking
Veltrix uses essential cookies to maintain your session and ensure platform stability. We also utilize analytical tools to understand platform performance. You can manage your cookie preferences through your browser settings, though disabling essential cookies may impact platform functionality.
Security Measures
We implement enterprise-grade security protocols, including end-to-end encryption for data in transit and rest. Our infrastructure is hosted on secure, globally distributed servers with 24/7 monitoring to prevent unauthorized access or data breaches.
Your Rights
Depending on your jurisdiction (e.g., GDPR in the EU or CCPA in California), you may have the right to access, rectify, or delete your personal data. You can also object to certain processing activities or request data portability. To exercise these rights, please contact our legal team at info@veltrixaisolutions.com.
Updates to Policy
We may refine this policy to reflect changes in our services or regulatory requirements. We will notify you of any significant updates via email or through a prominent notice on our platform.
Contact Us
If you have questions regarding this Privacy Policy or our data handling practices, reach out to us: • Email: info@veltrixaisolutions.com • Support Portal: support.veltrixaisolutions.com • Mailing Address: G29/27 Sector 3 Rohini New delhi
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Use of our services is subject to our Terms & Conditions and Master Subscription Agreement.